Job Description :
100% Remote

Qualifications:
Minimum 2 years hands-on experience with SAP BusinessObjects 4.x to include WEBI, Information Design Tool (IDT)
Ability to analyze complex business reporting requirements and develop innovative solutions
Perform requirement analysis; provide effort estimation Comprehensive knowledge of SDLC and QA/Testing methodologies and deliverables.
Strong client service orientation (customer support experience preferred)
Strong oral and written communication skills
Comfortable speaking/presenting to groups
Ability to work independently and autonomously
Bachelor's Degree
Preferred Skills:
Experience providing technical support
Responsibilities:

Service Delivery:
Provide technical support, analysis assistance and training for BusinessObjects suite of tools to company's internal customer base.
Expert in design and development complex reports using SAP BusinessObjects 4.3 Web Intelligence
Create and update technical and functional documentation such as operational procedures, training materials, etc
Follow department client service strategies and standards related to ways of working, service level agreements and providing positive customer experiences
Build and maintain strong working relationships with customers and other support staffShare BOBJ knowledge and best practices across the user base
Assist with change management efforts to drive adoption of new BOBJ tools, governance, and reporting processes
Converting SSRS Reports into BO reports

Planning:
Collect and document application enhancement needs
Support the definition and scope for the deployment of BOBJ tools at company
Work with the training team to plan, develop and deliver BOBJ training
             

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