Job Description :
Job Title: Service MAX Lead Developer
Location: Jersey City, NJ
Duration: 6+ Months

The incumbent will:
?Facilitate and guide the requirement definition workshop with the key client application users;
?Lead requirement gathering efforts (Business Process/Business Requirements/Legacy Systems/Application Mapping) for Service MAX
?Transform business requirements to clear and comprehensive functional specifications;
?Optimize the application (Workflow/Configuration related optimization);
?Provide necessary inputs to Test Lead;
?Validate test plans and results;
?Be responsible for the testing of individual components developed;
?Lead the deployment effort after production cutover;
?Be responsible for post-production end-user support;
?Assist the Program Manager in generation of Tollgate documents and different reports;
?Process Ownership on Bayer CRM Landscape along with IT responsibilities.
?Manage the CRM Enhancements Road Map for Bayer Business Team
?Effective Support and Operational Excellent on SAAS CLM Platform for Bayer Team
?Act as a facilitator between the Business Process Owners and Technical Team.
?Allocate, Coordinate, review work packages of the team members working from onsite/offshore along with mentoring them.
?Coordination with multiple teams to identify and resolve roadblocks on issue resolution.
?Assist the Project Manager in project base lining and tracking;
?Carry the overall responsibility for project documentation, including appropriate filing of documentation and retrieval mechanisms. Documentation will include coding standards and quality processes.
The selected candidate is required to possess the following:
?Bachelor?s degree in Information Technology or closely related field with at least eight (7-8) years of applicable experience or master?s degree with at least eight (6) years of applicable experience;
?At least Five (4-5) years? CRM experience, minimum 2+ in Service MAX
?Life science industry knowledge.
?Extensive experience with Configuring and Developing custom objects, layouts, reports in Service MAX
?Experienced in data analysis and migration of CRM data from legacy systems into SFDC/ Service MAX
?Experience developing Apex and Visual Force solutions
?Excellent communication skills, both written and verbal, to articulate concepts and ideas related to assigned projects and customer support;
?Well organized, results oriented and eager to tackle difficult problems;
?Self-motivated with high degree of initiative and excellent follow-up skills, along with strong analytical and problem-solving skills;
?Strong teamwork skills with the ability to work in cross-functional, global teams as well as independently;

Preferred Requirements:
?Minimum of two plus years current experience in SFDC/ SERVICEMAX data models and mobile Application
?Experience in designing, developing and cloud-based integrations
?Service MAX/ SFDC Certification