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Position: : Voice Engineer
Location: Tampa, FL / Irving, TX (ONSITE)
Duration: FULL TIME

Knowledge and experience with Session Initiation Protocol (SIP) Trunking, including carrier-based SIP service
Expert understanding of the following Cisco Unified Communication Products: Cisco Contact Center (UCCE) technologies, including centralized ingress, CVP, VXML, ICM and UCCE/UC integration

Experience with SBC technologies including Oracle/Acme, Cisco CUBE or CUSP (Oracle SBC experience is a plus)
Excellent presentation/verbal communication skills and the ability to train and mentor other team members
Ability to work well both independently, and in a team environment
Developing new UCCE / UCCX applications and maintaining legacy applications