Job Description :

This is Abbenaya from KRG TECHNOLOGIES. We are looking for Application Support Engineer at TAMPA, FL for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. Feel free to contact me at EXT 412

Job Title: Application Support Engineer
Location: TAMPA, FL
Duration: Contract

Fresher’s with good capstone or less than 1 yrs. experienced with 3 year degrees (Associates or Bachelors) computer science background is preferred

Job Description:

Initial support level and first interface for end user & system generated application issues
Work as a part of Application Command Center that includes monitoring and system health checks
Work as a part of the L1.5 group drives SOP / Script based resolution and fulfilment

Skill Set:
Good Communication Skills
Foundation in IT Service Management (Handling Incidents, Troubleshooting, working through ticketing tools, experience in systems management / monitoring tools will be useful)
Computer Science Education with good foundation in technical skills and basics on Java / .NET / C++ / C#/SQL/Oracle
Associates / 3 year degrees in Computer Programming, Computer Science etc.,

Client : Cognizant Technology Solutions