Job Description :
The Network Voice Engineer – Chicago, IL

Required Education and Experience:
Bachelors and 9 years or 13 years of related experience
Cisco Voice Certification
Must have knowledge of VoIP system architecture to monitor and troubleshoot the telecommunication infrastructure and make suggestions on ways to improve the systems for better efficiency
Experience with implementation of a storage solution for UC Systems and data.
Good understanding of network infrastructure hardware (routers, L2 and L3 Switches, etc
Good understanding of device discovery protocols (CDP, LLDP)
Good understanding of L3 MPLS VPN.
Good understanding OSPF and BGP and how they operate in an inter-network.
Experience with network firewalls and their interoperability with Cisco UC.
Must be able to route circuits, trunks and channels to satisfy customer requirements
Must be familiar with modern TCP/IP networks with specific knowledge of VoIP QoS IP routing UC
Team player with strong technical and interpersonal skills
Candidate should have design, configuration, installation, and administrative capabilities with the following Cisco products and features:
VMware ESXi 5.x and vCenter o Installation, configuration, license management, general administration of VM’s
Cisco UCS C-Series Servers o Installation, configuration, etc.
Cisco Unified Communications Manager 10.x
Dial plan management (route lists, route groups, route patterns)
Single Cluster and Multi-cluster deployments
Voice and Analog Gateways, PBX interfacing
SIP Trunking
Disaster Recovery System
Jabber clients for Windows, Mac, and mobile devices
Cisco Unity Connection 10.x o Interface with Microsoft Exchange Server 2010/2013
Cisco Emergency Responder o E911/PSAP processes and requirements
Cisco Unified Contact Center Express 10.x
Understanding of call center operations
Cisco Prime Collaboration 10.x
Monitoring, Alerting, Reporting
Trunk utilization monitoring
RTMT
Familiarity with PKI and SSL certificate usage in these architectures and platforms
QoS
IPv6