Job Description :
Hello,
Hope you are doing well.
This is Benjamin from Gensys International,

We have an Urgent opening as iNovah Senior Technical Specialist, Raleigh, NC
Title : iNovah Senior Technical Specialist
Job Location : Raleigh, NC

Visa Status : U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Sorry we are unable to sponsor at this time.
Availability : Immediate
Rate : open


The client is seeking an Expert Level Specialist for an approximate 12-month engagement. The position is the iNovah Level 3, Senior Technical Specialist position for the NC Department of Transportation’s iNovah Payment Card System (IPCS Technical/Applications, technical integration for support of the iNovah Payment Card System (IPCS); Provide application support for IPCS and ensure it is operational during business hours; Monitor IPCS by regular review of system health indicators, reports from the mainframe interface system (STARS) and IPCS system dashboard and reports; Provide Level 3 technical solution, services and support for the team; Receive system log(s) and fully document requests for triaging system problems reported from help desk, other service delivery staff and/or users; investigate problems and other requests for support and determine appropriate actions to take to get the system up and running; Monitor progress of requests for support from inception through resolution and ensure management, users and other interested parties are kept informed; Escalate defects, systems and network issues to appropriate resources; Escalate 3rd party software and hardware issues to vendors, insuring proper attention is given to the issue depending on severity; Provide technical support and for Change and Release Management; Provide daily, weekly and monthly updates and communication with the vendor, the management team, and development teams on all changes, patches, fixes and outstanding issues; Provide leadership and direct input to annual PCI Audits; Reaffirm scope and maintain IPCS documentation related to PCI compliance; Verify vendor and application compliance (PA DSS Compliance); Address questions regarding IPCS in assessor interviews; Participate in PCI Risk Assessment; Manage incidents identified by audit through resolution; Participant in and provide input to reoccurring PCI Audits; Manage remediation of issues identified by vulnerability assessments; Manage remediation of issues identified by penetration tests; Maintain IPCS documentation related to PCI compliance; Coordinate production emergencies with internal experts and key stakeholders; Establish strong relationships and collaborate with the development teams, system administrators, network administrators, users and vendor; Analyzes the feasibility of, and develops requirements for enhancements to existing systems; ensures the system design fits the needs of the users; Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.

Skill Required / Desired Required Total Experience
BS/BA degree or equivalent work background plus experience in a distributed client/server and enterprise software environment or equivalent. Required 7
Experience providing production support or similar role. Required 7
Experience in card payment solutions and retail POS solutions. Required 7
Experience in Billing and Payment solutions. Required 7
Experience in working with Windows Server environment. Required 7
Experience in integrating .NET application with mainframe applications. Required 7
Hands-on experience with XML. Required 7
Hands-on experience with Report Builder. Required 7
Good understanding of capabilities of the .NET web apps and thick client applications. Required 7
Knowledge of SQL Server, Reverse Proxy, Load balancing, URL rewrite etc. Required 7
Work with other IT Teams: Architecture, Security, Infrastructure, Integrations, Client Services, Database. Required 7
Strong working knowledge of office applications (i.e. MS Excel, MS Word, Visio, and PowerPoint Required 7
Written and verbal communications are clear, concise and achieve intended objectives. Required 7
Problem Diagnosis skills (i.e., discovery, replication, troubleshooting, resolution, verification, communication and/or escalation as required Required 7
Demonstrated ability to multi-task and prioritize projects and tasks. Required 7
Able to problem solve independently as well as part of a team. Required 7

Primary Skills SQL Server,Windows Server,Client/Server,Load Balancing,card payment,Billing and Payment,integrating .NET application with mainframe applications,XML.,Report Builder,Reverse Proxy,URL rewrite

If you are comfortable with the requirement, please forward your profile to benjamin at gensysinternational dot com or you can reach me on 3 1 5 3 0 7 7 4 7 3

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If you are qualified, available, interested, planning to make a change, or know of a friend who might have the required qualifications and interest, please call me ASAP at 3 1 5 3 0 7 7 4 7 3, even if we have spoken recently about a different position. If you do respond via e-mail please include a daytime phone number so I can reach you. In considering candidates, time is of the essence, so please respond ASAP. Thank you.

Awaiting for your reply

“ Sorry, Please e-mail me if I miss your phone call “

Client : Gensys International