Job Description :

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Position: Service Desk
Location: Cincinnati OH
Duration: Full Time

Job Description:


Take calls, provide resolution to the reported issues
Enhance customer experience
Main responsibility: Provide level 2 support for application messaging, network and desktop related issues. Troubleshoot and resolve escalated incidents
Technical Competencies: Outlook issues, Lotus Notes, Missing email access, password reset, active directory
Need someone experience in troubleshooting, messaging, network, outlook, desktop and application related issues.