Job Description :
JOB: Product Architect

This person blends the skills of the Product analyst with the hands on technical chops to build the solution that gives insights on portal operational intelligence and customer behavior on portal.


As a product architect, you will be expected to participate in product definition, architecture, and support design, scoping, planning, implementation and test.
Work closely with portal experts and recommend data needs for analyzing web portal usage.
Recommend/Design/Develop solutions and processes necessary for the capturing the event processing data from portals
Build the solution to get complete view of
Customer activity across the portals
Portal Incidents and detailed analysis
SLA reports by features/pages
Portal workflows and features analysis
Develop data models which would provide insight and opportunities in web portal usage.
Envision applications/ systems that can accommodate future demands of product.

Proven success with strong experience in collaboration, open communication and reaching across functional borders.
A strong focus on business outcomes.
Minimum 3 years of experience in creating applications/solutions that give insights on portal operational intelligence, customer behavior modeling
Experience in using Splunk or Logstash or similar log management tools.
Previous experience in data management and mining the data coming from B2B or B2C portals is needed.
Past experience of working in DevOps teams.
Strong written, verbal and interpersonal communication skills
Advanced SQL and Excel skills
Experience with data mining/visualization software such as Kibana or Tableau or Qlik or Alteryx is good to have.

Required Experience
BS/MS degree in Computer Science/Electrical Engineering or equivalent.
8+ years in senior software engineering role.