Job Description :
Hi ,

Immediate and fast moving requirement!

Role: Senior Remedy Developer/Architect
Location Omaha, Nebraska
Duration: 6+ Months Contract
Client: FDC

Responsibilities:
Remedy / ITSM developer to perform installation of Remedy software / upgrades / patches
Configure out-of-the-box Remedy functionality to meet ITSM requirements; gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities
BMC Remedy applications issues including root cause analysis
Integrate Remedy with Enterprise monitoring tools and proactively monitor Remedy applications
Plan, define, execute end-to-end strategy for migration of other ITSM Platforms, particularly CA Service to Remedy v9.

Required Skills:
Experience with BMC Remedy ITSM Suite of Applications 8.1 and above. Remedy v9 highly preferred
Cross Platform Migration, data and process integration
Technical and process-level experience in migrating Remedy environment
Migrating process workflows and data from other ITSM tool suite to Remedy highly desired
Strong development expertise in Asset/Configuration Management DBs
Incident, Problem, Change, Service Level Management (SLM), Remedy Knowledge Management (RKM) and Service Request modules of the BMC Remedy ITSM Suite
Proven experience building high performing Service Request Definitions (SRD) using Advanced Interface Forms (AIFs) for the SRM module
Experience building and interacting with web services, REST APIs and Custom Remedy workflow to meet complex requirements
Extensive experience using BMC Remedy Developer Studio, Atrium Integrator, DMT, and Data Wizard tools
Experience in a scripting language (e.g. Python, PERL, PowerShell) or JVM language (e.g. Java, Scala) highly desired.
Strong troubleshooting skills and experience independently driving day-to-day support issues & communicating effectively with customers until issue resolution
Ability to work independently to gather requirements, document findings and develop solution offerings
Experience integrating enterprise systems (Jira / Service Now / Sales force) with BMC Remedy.
Ability to serve with other team members in an on-call rotation that provides 24/7 support on critical / high priority issues in the ITSM Environment.
Strong leadership, writing and communication skills.

Nice to Have Skills
Working knowledge of CA Service Desk and having worked on its migration to Remedy
Gather/document/analyze enhancement requests; evaluate/assess fit between requirements and Remedy application suite capabilities
Perform risk identification, assessment, remediation and performance tuning
Conduct user training as required; create all necessary documentation/SOPs, training material and user guides
Perform mentoring/cross-training for peers
Maintain skills/capabilities through education/training/hands-on.