Job Description :
Job Details:

Must Haves – Skills: • telephone and in-person support to over 200 end users, troubleshooting, diagnosing, resolving, and documenting hardware, software, and network related technical issues.
Possess the ability to build, install, configure and troubleshoot a PC from the component level.
Experience with PC repairs and working with vendors for hardware support.
Escalated service questions to appropriate client representatives.
Great communication, analytical, problem-solving, and interpersonal skills