Job Description :
Technical Manager

Location is Ann Arbor, MI

12 months Contract

Phone then in-person


Summary: A seasoned scrum master who provides project and solution design
leadership by leveraging a technically focused base of previous experiences.
This position is responsible for planning, leading, and delivering complex
Information Technology projects on time, within budget, and with high
quality. The Technical Delivery Manager drives the collaboration with
business area(s), IS, and technology vendors to ensure that all project
participants are effectively communicating and executing tasks as specified
in the project plan. This role does not have direct reports, but does lead a
group of cross function resources to meet clearly defined system objectives.


Provides thought leadership to deliver creative and efficient
technical solution.
Leads the development of strategic plans for projects of high
business complexity.
Works with architects to design business solutions by applying the
right technology. Works with Lead Pulse Architects to transform
requirements in to solutions design.
Works with cross functional resources to develop and gain approval
for high level delivery plans of various sized software development projects
based on a set of objectives (scope, delivery and technical approaches,
risk, assumptions, staffing plans, other cost, and ongoing operational plans
and cost
The Technical Delivery manager is responsible for ensuring all
steps in Domino''s agile based SDLC are executed, acts as the scrum master
for their projects/workstreams and coordinates across many cross functional
project resources.
Oversee client/customer/vendor relations to ensure that service
expectations are met or exceeded
Monitors project metrics for significant deviations in quality,
cost, or schedule
Monitors and reports all project risks and issues; leads
mitigation and resolution efforts to limit risks; escalates as needed
Facilitates scrum and status meetings
Assists in establishing, enabling, and improving project
management and software development methodologies, procedures and policies
Coaches and mentors individuals on the project teams and provides
feedback on performance to their leaders
Performs other duties as assigned


Bachelor''s or master''s degree in computer science, information
technology, engineering, business administration or related field
Has foundational experience playing a contributing role in full
cycle software delivery as a business analyst, developer or quality expert
(previous development experience preferred
Understands, can participate in and lead solutions design.
Strong project management, leadership, and organization skills
(Scrum certification desired)
Microsoft Office including Word, Excel, Visio, Project,
PowerPoint, and Outlook
Understands the capabilities of key technologies Net C#, HTML5,
Java, SQL Server) and can quickly assess the applicability of commercial off
the shelf technology.
Candidate must be thorough and detail-oriented
Able to work on multiple priorities in a deadline-driven
Must be able to remain calm in pressure situations and adapt
quickly to change
Must have the ability to work independently and with minimal
3 - 5 years leading the project delivery of complex enterprise
application systems, distributed applications, web applications, and system
integration solutions
3 - 5 years project leadership in a deadline driven environment
3 - 5 years using SDLC multiple development methodologies such as
Agile, RUP, Waterfall, etc.
2 - 3 years working with technology vendors
System and/or Business Analysis experience preferred
Application development experience preferred
eCommerce or POS experience preferred
Process improvement experience preferred