Job Description :
Client: Large Cable/Media Company
Location: Denver, CO
Duration - 6 Month with Strong Possibility of Extension
Rate: Rate + Expenses


All resources will be located in Denver Tech Center at Charter CTEC facility
Customer has 5 key products that will be supported (RFGW-10, 10K, cBR8, E-6000, C4 and CASA)
No Cable Modem trouble shooting just network side
Based on Email or NOC trouble escalations, perform troubleshooting and issue correction for deployed CMTS in the Charter Network
Track recurring CMTS issues and escalate to management any identified trends – including unique identifiers
They will interface with NOC
Review MOPs for implementation group to ensure accuracy and potential issues
All resources will need to bring own laptops
On-boarding Training will be provided

Client : Charter Communications