Job Description :
Role: Service Operation Manager

Contract Period 1 year ( Extendable)

Start Date Immediate
Location: US – Chicago ( Lombard Office)

Experience: 10+
Educational Background Diploma/Degree in Computer Science or Information Technology from a recognized institution.

RESONSIBILITIES Responsibilities of this position include owning and ensuring quality delivery of the project team throughout the ongoing relationship. This candidate must have excellent communication, project management and service management skills in order to maintain positive client relations. Type of projects include service support and operation, development, and/or hybrid of service operation and development.
This candidate must be a self-starter, who is able to work in a fast paced dynamic environment. They must possess initiative to produce improvement initiatives both internally within TSO and with product owners. They must also be proactively reviewing project activities and staying in synch with the offshore team to identify and ensure smooth operations within the project. You will be coordinating and prioritizing conflicting priorities in addition to being the voice to the Product Owner with