Job Description :
EUC Admin
Location: Cedar Rapids (IOWA)

JD for Onsite EUC role -
Responsibilities Included Installation & configuration of Mail client, Antivirus client, Aruba Controller (Home office users only RAP series), VPN Client, Client Software’s
Trouble Shooting & configuration of Network Printers (only non-canon printers)
Remote Client using Assist to Go
Responsibilities Includes imparting assistance in networking.
Regular checkup for an internet connection and desktop and laptop
Maintenance and Trouble Shooting of Computer Systems.
IPAD configuring and troubleshooting via Airwatch
Cisco Phone configuration
Basic knowledge of L1 AD related activity (to move workstation to the container)
Mac book troubleshooting
Assisting in Projector/ video conferencing
Maintain and update Asset inventory regularly
L1 activity for FAX support (Physically moving in patch panel) if any request comes through
L1 activity for VDI environment.
Remote support/troubleshooting with good communication skills
MAC support

Skills and Experience Details:
Minimum Experience Required: 1-3 YEARS Mandatory Skills: Desktop Support EUC Admin, Desktop Support, Infra Administration and Maintenance Desirable Skills: Mobile Devices Language Skills: English Language