Job Description :
Our client is a NYSE listed Multi Billion Dollar Global Information Technology, Consulting and Outsourcing company with 140,000 employees serving over 900 clients in 57 countries with overall review of 8B plus. Client’s helps customers to do business better leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and a vertically aligned business model.

Position: EUC Consultant
Location: Cedar Rapids, IA

Job Description:
Included Installation & configuration of Mail client, Antivirus client, Aruba Controller (Home office users only RAP series), VPN Client, Client Software’s Trouble Shooting & configuration of Network Printers (only non-canon printers)Remote Client using Assist to GoResponsibilities Includes imparting assistance in networking.Regular checkup for an internet connection and desktop and laptop Maintenance and Trouble Shooting of Computer Systems.IPAD configuring and troubleshooting via Airwatch Cisco Phone configuration, Basic knowledge of L1 AD related activity (to move workstation to the container)Mac book troubleshooting, Assisting in Projector/ video conferencing Maintain and update Asset inventory regularly L1 activity for FAX support (Physically moving in patch panel) if any request comes throughL1 activity for VDI environment.Remote support/troubleshooting with good communication skills MAC support



Mandatory Skills: Desktop Support EUC Admin, Desktop Support, Infra Administration and Maintenance Desirable Skills: Mobile Devices