Job Description :
Position: Siebel CRM Tech Lead

Location: Milwaukee, WI

Duration: Full Time

In the role of Technology Lead, you will interface with key stakeholders and apply your technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high level design artifacts. You will also deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Qualifications
Basic
Bachelor’s/ Master’s degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education
Must have at least 4 years of IT experience

Preferred
At least 4 years of experience in implementing CRM solutions with a minimum of 2 years in Siebel CRM/ Oracle Sales Cloud/Service Cloud implementations
Experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
Actively understands emerging business trends in Service business and able to interact with clients and industry peers and provide appropriate inputs for CRM projects
Anticipate customer needs, provides inputs for solutioning, demonstrate industry understanding and provides inputs to customers on areas other than project work and gains confidence with customer at higher levels to be treated as advisor involving Siebel CRM.
Encourages diversity of opinions and evaluates on individual merit without being biased
Drives a culture of continuous learning by providing real time opportunities for job enrichment and emphasis impact of learning
Familiarity with Siebel functional modules
Should have experience in providing solutions Integrate with On-Premise legacy systems
Thorough understanding on the Software Life Cycle of Development including Deployment
Best Practices understanding on Coding Standards, Deployment,
Demonstrates expert knowledge of processes in multiple functional areas like Field Service, Customer Management, Order Management, Contract Management, Inventory, Sales, Invoicing & Finance etc. in order to guide large and complex consulting assignments
Expert Industry knowledge to provide proactive insight to the customers about potential business impact with forecasted trends
Ability to work under pressure with constructive thinking and provide alternative/permanent solutions in production environments and able to get the buy-in from customers.
Mastery with defining the testing scope , scenario creation, execution, driving QA issues to closure by working with internal and external teams
Show mastery in proposal development principles and methodology to define and enhance the proposal development framework and principles
In-depth understanding of different of processes/ constituents and best practices of project management in order to provide proactive solution for complex situations and execute multiple complex/ critical projects
Knowledge of Salesforce platform is a plus
Ability to work in team in diverse/ multiple stakeholder environment
Experience and desire to work in a Global delivery environment