Job Description :
Company Overview:
Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.
Our client, one of world’s largest distributors of Healthcare systems, Medical supplies & Pharmaceutical products, seeks an accomplished Customer Service Representative.


Job Responsibilities:-
Obtains current patient information from established and new patients.
Accurately enters/updates patient information in scheduling system.
Identifies payer source, and verifies insurance eligibility.
Assists patients with completion of paperwork when necessary.
Reviews Scheduling System for needed updated demographics and consent forms.
Schedules appointments.
Identifies patients by date of birth and name in computer system.
Creates new account if patient not in the system.
Schedules and re-schedules appointments as needed.
Routinely demonstrates superior customer service skills.
Answers telephone in a timely and polite manner, preferably within three rings.
Communicates with customers in a courteous, professional, cooperative and mature manner.
Accurately takes messages and conveys information to recipient.
Transfers call to physicians and nurses when medically indicated.
Protects/observes patient confidentiality per policies and procedures.
Accurately imports registration documents into patient’s electronic health record

Job Requirements:-
Bilingual preferred (Spanish/English)
Availability required between 7am to 8pm EST (M-F)
High School Diploma or equivalent
Communication skills
Position requires Customer Service experience and the ability to input data accurately into computer system.
Medical/dental office or medical scheduling knowledge a plus. Must be detail oriented with good interpersonal and customer service skills.
Ability to effectively interact with physicians, patients and other staff members.
Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.
I''d love to talk to you if you think this position is right up your alley
If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven. We also offer group health insurance (employee paid on a pre-tax basis