Job Description :

IT Application Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Application Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.

Installation/configuration of multi-tiered third party vendor applications
Operating Systems— Windows, Unix, Linux
Database (RDBMS)— Oracle, Microsoft SQL Server, MySQL, DB2
Single Sign-on (SSO), Role Based Access Management (RBAC), Kerberos
Programming familiarity—Java, J2EE, C++, C#, .NET, PHP, JavaScript, HTML
Web and Application Servers—Apache, Oracle (SunOne), IIS, JBoss, WebSphere, WebLogic, Tomcat
Networking familiarity—Firewalls, routers, load-balancers, DNS, TCP, IP
Provide technical support and administration of the unit, test, stage, and production environments
Plan, execute, and document infrastructure software / hardware updates
Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Manages system/application environment and ongoing operations
Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
Researches, designs, implements and tests technology solutions
Proactively monitors and reports performance and utilization of assigned technologies
Troubleshoots software and/or hardware issues/failures
Resolves alerts and performs remediation activities
Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
Collects and presents data for reporting and planning
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
Collaborates with IT and business area partners on work groups and initiatives
Determines best course of action for meeting business needs
May provide input into infrastructure architecture designs
Writes programming/scripting
May participate in Disaster Recovery planning and exercises
Ensures execution and alignment to architectural standards and blueprints.
May contribute input to infrastructure architecture
Performs on-call activities as needed for the environment and technologies
Supports and executes Asset Lifecycle Management (ALM) and Software Asset Management (SAM) processes and technologies
Generates and analyzes data and creates reports
Supports platform configuration resources
Assists with the enrichment of information technology configuration items (CI’s) throughout Atrium
Records and maintains software assets within the repository and owned records
Supports & encourages client’s execution of policies, systems, processes and measures that enables the management of the IT asset portfolio in adherence to cost, risk, governance, compliance and business performance objectives
Supports and executes process, procedure and tooling activities across the other ITIL processes and IT delivery areas

· 4 or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technology
Bachelor’s degree in an IT related field or equivalent work experience
· Extensive working knowledge of multiple technologies and their interfaces and integration
· Competent working in one or more environments highly integrated with an operating system.
· Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
· High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
· Ability to manage tasks independently and take ownership of responsibilities
· Ability to learn from mistakes and apply constructive feedback to improve performance
· Ability to communicate technical information clearly and articulately
· Ability to adapt to a rapidly changing environment
· Experience analyzing business requirements and translating them into technical solutions
Experience using Agile methodology
Required Experience:
· Familiarity with Microsoft Windows Operating Systems
· Familiarity with Networking Concepts
· Familiarity with Linux/Unix Operating Systems
· Experience with creating and mapping processes
· Familiarity with ITIL
Preferred Experience:
· Experience with BMC Atrium
· Experience With BMC Remedy
· ITIL V2/V3 certification
· Application mapping in Atriu
About our Company
DataSoft Technologies is a highly recognized provider of professional IT Consulting services in the US. Founded in 1994, DataSoft Technologies, Inc. provides staff augmentation services for Information Technology and Automotive Services. Our team member benefits include:
n Paid Holidays/Paid Time Off (PTO)
n Medical/Dental Insurance
n Group Accident/Critical Illness Insurance
n Life Insurance
n 401 (K)