Job Description :
Hi, It was nice talking to you!

We have a new job requirement. If interested, kindly send me your updated resume with the below filled skill matrix ASAP.

Job Title: Jira Administrator
Duration: 6+ Months to Hire
Location: Philadelphia, PA

JIRA Administrator

Serve as a JIRA / Confluence administrator, subject matter expert and evangelist
Maintain a dedicated Atlassian JIRA / Confluence Cloud instance
Design and maintain custom projects, workflows, schemes, screens and field configurations
Manage user permissions and project roles for JIRA, Confluence and other tools
Work directly with cross-functional agile teams to understand their specific JIRA needs and provide guidance and solutions
Perform routine audits of access lists and perform security tests to ensure restrictions are in place
Create and manage custom JQL filters and dashboards as needed
Work with management and JIRA Admin peer to create a ticket-based process for handling incoming JIRA / Confluence change requests
Train with JIRA Admin peer to learn program procedures and best practices
Troubleshoot, identify and resolve JIRA issues reported by end-users
Recommend, test, install, and configure JIRA plugins and add-ons as needed
Develop training for groups of JIRA users and conduct classes on a regular basis
Develop guides and documentation for JIRA features and best practices
Develop documentation around JIRA admin processes and procedures
Perform bulk changes and CSV imports
Perform routine audits of the database to ensure consistent field usage and accurate reporting; work with teams to resolve inconsistencies
Drive improvements to Confluence by reorganizing and archiving spaces and pages
Develop processes and improvements around tools administration
Coordinate with JIRA Admin peer and cross-functional agile teams to provide JIRA guidance, suggestions and solutions as needed
Work with JIRA Admin peer to audit, improve and automate processes and workflows as needed
Support JIRA Admin peer with application, system, issue, and project configuration support as needed
Support JIRA Admin peer by designing and maintaining custom projects, workflows, schemes, screens and field configurations as needed
On-call JIRA / Confluence support as needed, including nights and weekends
Required Skills/Experience
3+ years experience in JIRA & Confluence administration involving creation and management of custom, complex projects, workflows, security schemes, custom fields, dashboards and reports configurations
Bachelor''s Degree in Engineering, CS, MIS, or work equivalent
Excellent understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc.
Excellent knowledge of SDLC and experience working with Agile teams
Ability to build collaborative relationships across the organization
Ability to analyze, review, and document current functionality to determine potential areas of improvement
Excellent problem solving skills, process implementation skills
Excellent oral and written communication skills
Preferred Skills/Experience
Experience with scripting / programming / automation
Experience creating JIRA plugins, scripts or reports using the Atlasssian REST APIs
Experience migrating other ticketing systems'' existing databases into JIRA
Experience creating, configuring and maintaining a JIRA server

Please email your MS Word resume to and complete the skills-matrix below
Full name:
Degree Major:
Total Jira & Confluence Administration exp:
Total JIRA workflows exp:
Total permission schemes, notification schemes, screens schemes exp:
Are you US Citizen/GC/Other? Plz Specify:
Expected Hourly Rate:
Skype ID:
Best time to reach you:
A) Phone Interview:
B) Face to Face Interview:
C) Start Date:
Current City and State:
Current Location residential address:
Willing to relocate: