Job Description :
Skilled project manager who can drive Salesforce related projects from inception to delivery.
This includes playing an active role in capturing the requirements of a project with the business and business analysts, working with the various development teams and architects to assist in properly designing the solution, working the necessary teams to drive the sizing and timing of the delivery, and finally managing the project as a project commander to completion from final development, testing, and release.
Also included is the timely and accurate executive and detailed level reporting required in Clarity and the ability to present to senior management verbally and through written presentations.
The candidate must have detailed experience delivering Salesforce projects, and their unique characteristics, over a period of at least 3 years in larger scale (2000 users+) plus environments.
Global experience is a plus, candidates with experience rolling out SF LiveAssist projects is also a plus.
Contact center experience with Service Cloud projects is also a plus.