Job Description :
Must Have SKILLS (years of experience):

Cisco Call Manager:
Airwatch:
Windows 7/10:
Mobile devices & OS (Windows, Android, IOS):
Microsoft Excel:
Inventory Management:
Conference Calls and Webex:
Helpdesk/Ticketing systems:

JOB DESCRIPTION:

JOB PURPOSE: Assist with the management of all corporate mobile/wireless devices for Rent-A-Center

KEY RESPONSIBILITIES:
Purchasing, tracking, activation, and troubleshooting devices; iPad,
Smartphones, Tablets, etc.
Ordering new wireless equipment, add/remove Airwatch profile, add/remove conference account, Cisco desk phone
Maintaining accurate mobile device inventories
Conference Account tracking, activation, and troubleshooting
Provide 1st and 2nd level support on said devices.
Create, maintain, and follow processes and procedures.
SKILL SETS NEEDED:
Cisco Call Manager
Airwatch
Windows 7 / 10
Familiar with mobile devices & OS (Windows, Android, IOS)
Proficient in Microsoft Word and Excel
Knowledge on inventory management
Good organizational skills
Have an understanding of conference calls and Webex.
Working knowledge of a Helpdesk/Ticketing system.