Job Description :
Role: Identity and Access (IAM) Administrator with Dell 1 IAM and Oracle
Location: Weston (Boston), MA
Interview Type: Phone/Skype, then FTF paid by client.
Duration: 4 Months with Possible extension


The Senior Identity and Access (IAM) Administrator provides customer service, IAM project support, and application integration support for the IAM operations of international user community. Systems include Active Directory, Oracle EBS and many applications specific to the biopharmaceutical industry. Personnel use these accounts and access the data 24 hours a day, 7 days a week, and 365 days a year. Under the general guidance of the Manager of Program Operations, this position is responsible for: establishing, directing, developing, documenting, and maintaining workflow, dataflow, and process for user account and practitioner information with a focus on the Oracle database back end of the Dell 1 IAM Suite.
The individual who takes this position must be able to work independently and within a team environment, managing multiple priorities in a fast-paced environment. The Senior IAM Administrator must be able to provide solutions, adapt and integrate existing and new information streams, and coordinate support when issues arise and support access controls around data and information that is needed 24 x 7.
Troubleshooting/Operations:
Weekly on-call rotation
Perform user and Service Item bulk loads/updates
Troubleshooting stuck jobs in the queue
Run daily health checks
Troubleshoot integration issues
Work with Dell Support on Service Requests
Participate in bi-weekly status calls
Apply provided fixes and test
Provide various logging to assist troubleshooting
Ensure high-quality design of any fixes developed
Extensive data manipulation skillset
PL/SQL: writing complex queries, manipulating schema through DDL, reverse-engineering and writing from scratch stored procedures/functions/packages
Knowledge of performance tuning Oracle databases (indexing, fragmentation, query structure, etc)
Crystal Reports (the closest main-stream reporting engine to D1IM’s Report Editor tool)
Excel – pivot tables, vlookups, descriptive statistics and charts/graphs
Tableau
JIRA
Documentation:
Write documentation for IT Quality & Change Management
Team with colleagues to author, execute and review test scripts in HP ALM
Maintain structural documents for IAM system: User Requirements Specification, Functional Specification, Design Specification
Work with BA’s and business to provide technical expertise to draft realistic requirements and apply best practices
IAM Ecosystem Knowledge:
Data flow best practices
Management of users, entitlements, and access (RBAC & ABAC) and associated best practices
Dell One Identity Manager (D1IM) expertise
CA Directory (LDAP) knowledge
Windows Server 2008 & 2012
Linux (Putty)
Connected Systems: Oracle EBS R12, Microsoft Exchange 2013/O365, Active Directory, Active Roles Server (ARS)
Business Analysis:
Ability to work with a broad set of business users to gather agreeable detailed requirements
Strong documentation skills to flush out workflows using Visio or other software package
Experience with Identity and Access Management (IAM) in a regulated industry
Experience with SSO and identity federation
Requirements:
Bachelor''s degree in Computer Science, Information Technology, Business/Health/Public Administration or related field.
2+ year''s experience should include:
Experience functioning as an Analyst in an Identity and Access Management (IAM) position.
2+ Years’ experience with Oracle databases executing complex queries.
2+ year of experience identifying and resolving problems with databases and/or data quality.
2+ years of demonstrated experience utilizing Microsoft Office applications including Outlook, Excel, Word and Visio.
1+ Years’ of experience developing policies, procedures and workflow documents.
Demonstrated work experience in user access and provider maintenance functions.
Able to communicate effectively in English, both verbally and in writing.
DESIRED:
2+ years'' work experience functioning as a Senior Administrator or a Lead in an IAM position.
3+ years'' experience working in a large, complex, pharmaceutical or medical environment.
Tableau experience.
Healthcare industry experience.
Workflow development experience.