Job Description :
Receive specifications and deliver a solution that meets the needs presented. Create Requirements Definitions and Technical Specifications Documentation. Research, plan, coordinate implement application solutions from conceptual design requirements both independently and with assistance from external vendor or consultant.
Provide second and third tier support for enterprise applications/platforms.
Preform day-to-day administration and maintenance for enterprise applications/platforms.
Monitor health, usage and overall audit compliance of the application. Develop competence in tuning to resolve performance issues.
Performs System and integration testing with sample/live data.
Demonstrate a positive customer orientation in service delivery.
Work directly with IT Management to align enterprise applications/platforms with IT organization strategy
Provide appropriate documentation/reports to management.
Work with all IS staff and clients to determine the impact of new or revised configuration within the enterprise application/platform.
Demonstrate excellent interpersonal skills with the ability to interact in a team environment, with all levels of management as well as vendors, customers, technical staff, and Help Desk personnel.
Demonstrate strong Analytical/Reasoning Skills.
Demonstrate positive attitude towards change with the ability to adapt
Adhere to company policies and processes, including change management policies/procedures.
Work on multiple projects at a tim