Job Description :
Job Title: Process Analyst IV (Lead)
Location: Raleigh, NC
Duration: 12 months contract
Job Description

Responsibilities
Create an end-to-end future state process design for the Opportunity to Cash process
Work with sub process owners to identify interdependencies and gaps between sub processes to ensure end-to-end process is meeting operational measures
Drive a process-first led approach within the organization
Identify opportunities, tradeoffs and optimal sequencing of improvements
Elevate the big cross-functional challenges
Works with enterprise architecture, data architects, solution architects and policy and people enablement

Skills & Experience
Can think at an organizational level (think ecosystem of people, processes, technology)
Ability to see connections between sub processes and drive interconnections between and influence
Subject matter knowledge of Opportunity to Cash and impacted processes, expertise a huge plus
Experience with business architecture, including organizational structure
Experience with process design and modeling in a complex, cross-functional process
Strong relationship management skills
Strong facilitation and communications skills
Mastery of practical application of frameworks
Change management experience required
Requires objectivity across the end-to-end process
Process expertise (certification a plus)