Job Description :

We have an opportunity for you as a L1 Support with our client in Saltlake City, UT. We need candidate who can go for a face to face interview.

Please find the below job description.

Network, Voice
Coordinate with other technology teams globally to resolve network issues impacting business
Raise incident notifications and work on restoration of services
Maintain accurate records of incidents, changes, and production documentation
Closely work with the Engineering and Implementation teams
Knowledge of networking technologies, topologies, and protocols (TCP/IP, BGP, OSPF, MPLS, SNMP, VRRP, HSRP, and carrier circuits)
Understanding of internetworking design and implementation of networks (access-control lists, policy routing, firewalls, peering, and DNS/DHCP)
Knowledge of switching technologies (VLANs, trunking, and STP)
Knowledge of Cisco Call Manager, Call Center, Voice Recording (Cybertech, Verint), Audio Conferencing (Avaya), Unity Voice mail systems, Trader Voice platforms (IPC, BT, Unigy, ISR/Hoots) is preferred
Prior experience maintaining high service levels in an high availability environment
Basic analytical, problem-solving, and decision-making skills
Highly self-motivated and ability to work independently in a global team environment

Please let me know your intereste and kindly share your details.

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