Job Description :

Greetings from NAM Info Inc!!!

Below is the JD. If interested Kindly share resume with contact details and also let me know the expected hourly rate?

Note: Send resumes to for quick submittals

Position : SAP CRM
Location: Santa Clara, CA
Duration: 10 months
Rate: Best Rate

Exp : Min 6 Years

Job Description & Skill set:

Required - Qualifications, Experience and Skills:

At least 6 to 8 years of SAP CRM Service consulting experience
Team member for at least ONE full life cycle SAP PM/CS or SD and ONE CRM Service Implementation
Support Lead for SAP CRM Service. Address and resolve help desk tickets in a timely and efficient manner, providing hands-on user support as needed
Heavy hands-on experience with various CRM application areas such as: Installed Base, Service Contract/Service order Management/Warranty Management/Case management/Interaction Center & RPA /Field Application (Mobile)/ Analytics
Knowledge of ASAP methodology/SOLMAN & Exposure/knowledge to SAP''s Best Practices
Interpersonal skills: strong presentation/ communication / facilitation/ leadership skills (oral and written)
Ability to work independently, guide clients, understand business processes and work cohesively with project / support team members.
Design, implement and configure minor to major functionalities in SAP CRM Service
Willingness to work both in production support and change requests / implementations as needed
CRM Middleware knowledge /exposure is added plus.
Work with CRM, Supply Chain and Finance data owners to fix data issues or to re-assign responsibilities

Hands on experience on latest releases: CRM 7.0
Extensive previous CRM Service configuration experience
Previous implementation experience with semi-conductor industries is a BIG PLUS
Prior Big 5 consulting experience
Certifications in SAP CRM Service

Client : Confidential