Job Description :
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Role - ERP/CRM System Specialist with MDM
Duration: 6 Months
Location – North Carolina

Pharma Commercial Operations his role will involve interaction with a diverse client group of business and technology stakeholders looking to solve their master data management problems, specifically in the Pharmaceutical industry within the commercial space. Requirements gathering, master data management design, data exchange with source systems such as SAP/Veeva/SFDC/Concur and data warehouse modeling will be key experience for success in the role. The role is responsible for technical operations and project management for the Commercial Information Management program. Expectations are to be onsite 90% in Raleigh, NC.

Responsibilities
o Responsible for managing all efforts to extract data from source systems for processing in Customer Master Data Management (MDM) solution
o Responsible for managing all efforts to publish data to target systems with automated methods
o Manages partner relationships and coordinates implementation with these providers
o Provides input and contributes to design architecture for overall Commercial Information Management
o Interacts with data governance program to ensure technical operations support data standards and policies
o Responsible for service level agreements with vendors to meet business user expectations

Required Skills
o Required Soft Skills
- Strong communication and leadership skills in working with technical teams
- Experience defining and implementing multi-domain, multi-country Customer Master Data Management solution
- Data Domain and Modeling experience in Pharmaceutical Customer MDM
- Excellent communication and planning skills with a history of developing effective relationships
- Strong writing/documentation skills

o Required Technical Skills
- Experience in middleware and data integration involving ERP/CRM (SAP/Veeva/SFDC/Concur)
- Experience in developing taxonomy of terms
- Expertise in using industry standard ETL tools
- Knowledge of EDI Formats (ANSI X12, EDIFACT, TRADACOMS), JSON, XML, XPath, XSLT, XML schemas, flat files, CSVs, and SAP IDocs)
- Experience implementing MDM solutions and managing requirements gathering
- Experience in Global data domain such as product/sales orders/sales organization/alignment/etc.
– experience in particular for Commercial Operations in the Pharmaceutical industry
- Solid understanding of data management workflows and processes for full data lifecycle
- Ability to design and develop data workflow processes for validation, cleansing, de-duplicating, and syndicating data
- Understanding of data governance strategy and ability to guide an organization through execution and evolution of the strategy
- Define and lead data stewardship activities for MDM solution
- Create and use queries to investigate data issues in relational source systems
- Produce documentation to support data models, glossaries, data dictionary, non-functional requirement specifications technical design, system testing and implementation activities