Job Description :
Our Client is requesting an Admin II to perform the following duties:

Performs general clerical and/or secretarial support functions including handling phone calls, screening/distributing mail, typing, word processing, and data entry.

Performs a variety of duties in the processing of rebates; sends appropriate letters, makes phone calls, attempts to locate responsible party, follows up on and processes payments and scans applications for record keeping.

Responds to customer inquiries; refers to policies, rules, and regulation; provides information and customer support.

Processes energy efficiency program applications, including data entry, and verifying rebate amounts. Processing incentive checks, sending denial letters, and scanning rebate applications into the DSM system.

Learns, and evaluates a variety of administrative processes in the rebate application intake and supports the deployment of streamline efforts identified by others.