Job Description :
Hope you’re doing great.

This is Shivangi with KPG99 Inc. . I have the following job opportunity of Cisco Call Center Technical Support with our client based Beverly, MA. Please see the job description below and let me know if you would be interested in it. You can either reply to this mail or call me at

Position:: Cisco Call Center Technical Support
Location: Beverly, MA
Interview mode: phone and in-person – local only
Start date: ASAP
Work Status: Authorized to work in the US without sponsorship – US citizen or GC card holder

We have an immediate need for a Technical Support Technician in Beverly, MA. This is a contract to hire opportunity.
The Technical Support person will be responsible for installation and support of Cisco Call Manager environments. Technician will be required to visit client sites 2 days per week at a minimum. The remainder of the time you will be supporting end users through phone and email, and managing variety of trouble tickets.
Must have experience with Cisco Call Manager.
Other desirable skills and experience include:
Knowledge of managed service provider model
Knowledge of MS workstations
Familiarity of Cisco switch and router technology
Understanding of Disaster recovery and IT Security
Windows Servers and email support
You will be part of a team of 12. Must have a valid driver’s license, dependable transportation and pass a background check.