Job Description :
Job Title: Sr. Business Analyst with IVR
Location: Austin, TX
Duration: 6 Months + Ext Possible


Minimum 3 years'' experiences in Business Analyst roll for large scale enterprise IVR.
Working with Business owners, developers and IT Team to collect the requirements
Work with IT Team to understand technical aspect of the system
Translating Business requirement to IT / Technical requirements
Writing formal functional and non-functional requirement specifications
Good knowledge of IVR Technologies, Avaya Experience Portal, Nuance Speech Engine, Java, J2EE, Web-services
Telecom and Cable domain preferred
Experience in various billing system
Database knowledge - Oracle, RDBMS
Enforce network security compliance through certificate configurations.