Job Description :
Hello All,
Hope you are doing great!
Please go through the below requirement and reply me ASAP!

Position: Avaya IVR Consultant
Location: Austin, TX/Charlotte, NC
Duration: 6+Months (Preferred Local)

Job Description:

Working with Business owners, developers and IT Team to collect the requirements
Work with IT Team to understand technical aspect of the system
Translating Business requirement to IT / Technical requirements
Writing formal functional and non-functional requirement specifications
Good knowledge of IVR Technologies,
Avaya Experience Portal, Nuance Speech Engine,
Java, J2EE, Web-services
Telecom and Cable domain preferred
Experience in various billing systems
Database knowledge – Oracle, RDBMS
Minimum 3 years’ experiences in Business Analyst roll for large scale enterprise IVR.
Contribute in requirements elicitation, creation of application architecture document and
creation of design artifacts;
Deliver high quality codes, support activities related to implementation
And transition; interface with internal team and key stakeholders;
Analyze and resolve issues to ensure high
quality deliverables at each stage of SDLCWITHIN the guidelines,