Job Description :
7 to 10 years of experience in Maintaining & troubleshooting Complex Windows Cluster environments, experience should be in a large cluster environment (50-200 Clusters
Build and run level activities for the various supported sites. Developing subject matter expertise for various technologies/services within the organization
Participating in 3rd level operational support teams
Lead and participate in System Automation, upgrade, architecture and road mapping activities, anticipate potential issues, troubleshoot, research and resolve issues and problems associated with server performance, capacity issues, and other Windows-related issues.
Use of expert knowledge to resolve highly complex or escalated infrastructure problems. Configuration and automation for server, upgrades, performance management, capacity planning and trend analysis.
Gather and develop an in-depth understanding of business requirements.
Participate in ITIL initiatives and processes
Collaborate with various IT partners (e.g. internal IT organizations, External suppliers, 3rd party vendors), business customers and end users.