Job Description :
The Business Analyst is responsible for the review, analyze, and evaluate processes, systems, and user needs for planned projects based on the business plan of the enterprise. The Business Analyst is involved in the development of business cases, facilitation of analysis workshops, the selection of the most effective solution and the definition and management of User Acceptance Testing (UAT) to ensure enterprise operational and IT deliverables meet the requirements of the enterprise. The Business Analyst assists the IT staff in understanding the enterprise’s operational needs for both automated and manual solutions to business systems and procedures. The incumbent is involved in planning, organizing and conducting detailed management analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprise’s effectiveness, and provide the basis for management decision.


BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
5 years of supervisor, administrative or systems procedures analysis experience, three in the business services area are required as well
Must have broad technical background with expertise in 1 or more of the following areas: Infrastructure, Servers, New Technology Implementation, and/or Application Development
Experience in areas of operations engineering (i.e. work simplification, work measurement techniques/skills)
Ability to express complex technical concepts effectively, both verbally and in writing
Analytical and organizational skills
Ability to work independently with limited supervision
Knowledge of office automation, Information Technology techniques and practices, forms and records management
Ability to work well with people from different disciplines with varying degrees of technical experience
Personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and self-confidence, strong analytical skills, solid business judgment, creativity, and the ability to communicate effectively with executive management