Job Description :
Senior Business Analyst

Location: O Fallon, MO
Duration: 10 months

The Billing Services department provides centralized billing for products and services billed to customers using the client Consolidated Billing System (MCBS MCBS supports the billing for all client branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees.
Our mission is to provide core billing services, drive billing assurance, provide value added services and enable growth as client advances commerce globally

- Provide leadership, direction and supervision to a staff of senior business analysts. Participate in staffing; training and performance assessment. Assess opportunities for improvement and initiate change.
- Assist in establishing and monitoring performance metrics and ensure timely completion of reporting to senior management
- Oversee the audit process (internal audit, independent accounting firms, etc for project team, managing any new issues and their communication and ensuring prompt closure of any findings
- Assist Business Leader/ Senior Business Leader with special projects as assigned
- Lead and participate in review, revisions, changes, enhancements, testing, documentation, and member notification of product enhancements and/or business opportunities, as they relate to the client Consolidated Billing System. Assist billing development teams with solutions to bill complex pricing structures.
- Ensure timely and accurate communication with project staff and strategic planning with development to ensure resource capacity addressed throughout the software development lifecycle of the project.
- Provide business knowledge and technical support for business requirements throughout the software development lifecycle.
- Act as Tier 2 level support for billing operations staff in the research and timely resolution to production billing issues/incidents. On- call support required.
- Prepare and/or present business/technical presentations

All about candidate:
- Management experience including coaching, performance review assessment, and staffing.
- Demonstrated expertise of principles, theories, and concepts, plus in- depth knowledge of business / functional requirements gathering as part of the software development lifecycle.
- Experience with Client / Server environments and tools utilized to query data within said systems
- Strong background with Microsoft Access (ability to create and execute scripts, create tables, etc
- Strong Microsoft Office Background (including MS Project and MS Visio)
- Experience in transactional billing systems and finance industry a plus
- Ability to manage multiple complex projects.
- Self- starter with good leadership abilities.
- Good business writing skills and effective presentations skills.
- Must possess excellent verbal and written communication skills
- BS Degree or equivalent combination of experience and formal education

Category Name Required Experience
Areas of Expertise Analysis Yes 2 - 4 Years
Soft Skills Communication Skills No
Technical Skills Documentation Skills No

Client : Iconma