Job Description :
Description:
Looking for a Technical Support Consultant (TSC) who will provide technical expertise and oversight for the assessment and development of Distributed Generation and Renewable Energy projects.
The position will work in a cross functional environment to ensure that customer projects brought to the company are processed within state regulated timelines. The TSC will act as the customer’s primary point of contact to guide them.
Through the distributed generation process, obtaining required documentation, perform preliminary screenings and helping coordinate internal functions to meet customer expectations.
TSC could also be involved in the preliminary stages of large complex gas and electric projects in assisting customers with evaluating feasibility of such projects.
Ability to develop proficiency with NY, MA, RI and NH tariffs, especially as they relate to Distributed Generation.
Requirements:
Bachelor’s degree in mechanical / electrical / chemical engineering, other related field with 3+ years of work experience. Master’s degree, PE & DGCP certification preferred.
Familiarity with power system components, engineering concepts and interconnections.
Ability to represent the company in meeting and seminars, present material as needed.
Demonstrated superior customer service and analytical skills. Excellent organizational, data management and computer skills.
Knowledge or willing to understand various regulatory policies and interconnection related standards.
Working knowledge of Geographic Information System (GIS) or ability to be trained.
Experience in renewable energy, project management and/ or people management a major plus.
Able to read schematics, one-lines. Recommend/ oversee changes to documentation.
Demonstrates the ability to interpret information and analyze relationships among several parts of a problem or situation in order to clearly articulate the findings and anticipates obstacles and thinks ahead about next steps.
Understands and identifies training or developmental needs of others and has the ability to design and establish new programs of work to support them. Support and be part of a team environment.
Demonstrates strong interpersonal skills including human resource management, negotiations and communications. Let’s people affected by a decision know what’s happening and is able to clearly articulate reasons for a decision.
Understands theory behind policies and processes and demonstrates the ability to challenge existing processes and ways of working e.g. taking action to avoid future crisis or create opportunities to improve existing practices.
Proficient in using Microsoft Office software products. Experience with utility electric and gas construction a plus. Excellent organizational, verbal and written communication skills.