Job Description :
COMPANY OVERVIEW: Creating value by bringing together the right people to achieve results is our motto. Our clients and employees say they choose to work with us because of how we work with them - with service that exceeds their expectations and a personal commitment to their success.

Our client is an American multinational manufacturer and marketer of home appliances.

JOB DESCRIPTION: (DAY TO DAY DUTIES)

Software Standards
Weekly review the requests that come in through the software nomination request intake process with the Global Software Asset team
Complete basic research on what the software is and offer opinion on what should be the next steps toward approval.
Assist in updating the software standards list (if approved If not approved, document the reasons.
Maintain the PC Software corporate library for both physical install media and electronic install media

PC Hardware Standards and Exceptions
Review the requests that come in through email and Service Now requests.
Talk with the individuals requesting and find the basic why for the request.
Determine based on the Why how this could be accomplished within the existing standards and if not what is need. (CPU,Memory,Card,Disk,form factor, etc
Work with HW vendors to define and get pricing for the requester.
If approved work with Asset Management to order
If manual image is needed work with PC Engineer and Deskside Support to load
Follow up on the request to validate that the solution is meeting the request

Other items
Assist in testing and supporting OS images and issues that arise
Work on team related projects and audits
Maintain KB articles related to PC Engineering
RU 165 SME
Research other OS''s and settings (Linux, OS X, IOS, Android)

MUST HAVE SKILLS:
PC trouble shooting
Software trouble shooting
Ability to research and synthesize solutions for problems around PC Hardware or PC Software

EDUCATION/ EXPERIENCE:
Minimum 5 years of experience in IT dealing with PC Hardware and PC Software
College degree

Computer knowledge required to perform duties
Windows 7 and Windows 10
Chrome and Chrome OS

I''d love to talk to you if you think this position is right up your alley

If you''re looking for rewarding employment and a company that puts its employees first, we''d like to work with you. We''re driven, people driven. We also offer flexible Insurance options.

Gurjant (Gary) Singh
Sr. IT Recruiter
Email: gsingh[at]ameritconsulting[dot]com

NOTE: Candidates that are offered a position are required to pass pre-employment drug and background screening

Client : Direct Client