Job Description :
Location- Tacoma WA
Duration- 6+ Months,

ServiceNow Administration
ITIL foundation CertificationJD :

Job description
Role Summary:
Technical Consultant will be responsible for Support of the Service Management product/tool suite
Work closely with the Service Management Technologies Product & Engineering Leads, Project Managers, Infrastructure Architecture Leads and Offshore team
Resolve L2/L3 tickets
Work with IT Service Management team members including requestors and end users to provide architecture oversight, L2 support, and implementation strategies for the Technology Services Optimization Program
ServiceNow development and support experience of 5 years plus.
Thorough understanding of ITIL best practices and common IT Service Management processes
Experience of working on Transformation/Migration projects of ServiceNow

ServiceNow Administration
ITIL foundation Certification

Must have skills: Incident, Problem, Change Management, Service Catalog, CMDB, Workflows and Integrations (like LDAP etc)

Thanks and Regards
Himani Dureja
Gemini Consulting & Services LLC
Direct Number
Number Ext: 607
Email ID: