Job Description :
This is Full Time Position

Location: New York or Jersey City

We have urgent requirement of 16-00515 - Delivery Manager @ New York City, NY OR Jersey City, NJ Full Time with Client

Job # : 16-00515
Job Title : Delivery Manager
Job Location : New York City, NY OR Jersey City, NJ
Travel Required : No
Overtime Required : No
Position Type : Direct Placement

Job Description :

Any Graduate + ITIL certified

More than 8 years, minimum 4 years in leadership role

Job Responsibilities
Manage Supplier service delivery teams
Accountable for overall Supplier delivery as outlined in current SOW
Monitor, control and support Service Delivery
Projecting efforts & delivery activities
Review Operational level activities/initiatives
Lead tactical level initiatives
Support and provide inputs for strategic initiatives
Talent management
P&L (Profit & Loss)

Skills Required
Analytical skills
Effective Business Communication
Coaching skills
Operations Management
SLA Management
MS Office
Operate Avaya and Nice Tool
Performance Management skills
Conflict management skills
Financial planning
Capacity management
Presentation skills
Training need identification

Thanks & Regards
Keylent INC.
Phone: 4 0 7 5 4 5 5 1 8 0
E-Mail: andy AT keylent DOT com