Job Description :
Role: SAP C4C Product Expert – Technical requirement
Type: Fulltime
Location: Greenville SC

More than 6 years’ experience and involved in scoping, analysis, design, development, customizations and implementation of SAP CRM / SAP C4C solution
SAP Cloud for Customer (C4C) experience should be 2 yrs
CRM Functional experience includes extensive business process knowledge in areas such as Interaction Center, WEBUI, Mobile Integration, Service Management, Marketing, and Sales Including integration areas with Sales and Distribution, Materials Management, Production Planning, Financials, and Controlling.
SAP C4C Solution experience includes Account Management and Intelligence, Productivity and Personalization, Real-Time Analytics, Opportunity Management and Insight
Experience in Integration between C4C and CRM On Premise / SAP ERP either using HCI or PI
Strong exposure on SAP Cloud process design , web services and UI’s using HTML and Silverlight
Good exposure on SAP CRM Mobile application processes and their integration with hand held devices - Mobile phones, tablets
Highly skillful in ABSL, UI Script, UI designer in Cloud Applications Studio (SDK) to develop and deploy complex C4C (Cloud for Customer) solutions

Roles and Responsibilities:
Configuration of C4C solution using KUT
Experience in Creation of Extension Fields
Integration of C4C with Backend ECC and CRM
Perform C4C Administrator tasks for user creation
Enhancements of C4C solution SDK Toolkit on PDI platform
Report creation using custom development
Experience in fine-tuning and activities related to the new business objects
Adapt existing user interface to include extension fields
Establish extension field link between the new business object and an existing business object
Integrate data via web service and XML
Tracing and Debugging feature
Build data source for new business object
Create new report, based on the data source, via Adaptation Tools
Establish approval task and enable notification rule, based on the new business object
Architecture and building Add-on solutions for Mobile devices
Mash-ups development
Create Reuse libraries
Create Process extension scenarios
Publish new add-on in scoping
Provide workaround solution for critical issues
Root cause analysis of issue and provide necessary fix
Collation and input of C4C Master Data
Support business data migration & cleansing tasks