Job Description :
Role: Technical Writer
Location – Nashville, TN
Duration: 6+ months

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. He will need to work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.


Determine the needs of end users of technical documentation
Study product samples and talk with product designers and developers
Work with technical staff to make products easier to use and thus need fewer instructions
Organize and write supporting documents for products
Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Select appropriate medium for message or audience, such as manuals or online videos
Standardize content across platforms and media
Gather usability feedback from customers, designers, and manufacturers
Revise documents as new issues arise
Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
Create and maintain the information architecture
Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
Write easy-to-understand user interface text, online help and developer guides
Create tutorials to help end-users use a variety of applications

Proven working experience in technical writing of software documentation
Ability to deliver high quality documentation paying attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Excellent written skills in English
Strong working knowledge of Microsoft Office
Basic familiarity with the SDLC and software development
University degree in Computer Science, Engineering or equivalent preferred