Job Description :
1.Responsible for working with OnBase team, various business groups, project and team lead to assist in gathering business requirements necessary for implementing enhancements or additional new features to the existing application.
2.Responsible for translating business requirements into cost-effective solutions, provide feedback to the requirements gathering process, designing and developing solutions with minimal supervision, and troubleshooting and supporting production systems.
3.This position will also participate in the ongoing effort to modernize the platform and keep abreast of current best-practices.
4.Investigation and root cause analysis of software and system defects; resolve issues with production systems.
5.Development of documentation and training materials to ensure full understanding and use of the application for the business users.
6.Interact with customers/ users to support software acceptance process and act as a liaison between development and user community.
7.Work with vendor to handle application upgrades and implement complex document management solutions.
8.Provide 2nd tier, off-hours remote support as needed.
If you are comfortable with the requirement, please forward your profile to murali AT keylent DOT com or you can reach me at 4 0 7 4 1 7 7 1 8