Job Description :
Job Description:
Provide leadership in gathering, clarifying, & documenting requirements for application projects, service and support requests. Responsibilities include guiding work throughout the entire IT life cycle, which includes working with IT architects to identify a technical solution, facilitating IT estimates and staffing needs, providing work oversight and customer status, documenting and facilitating testing, and implementing the final solution.

Required skills/experience:
Excellent interpersonal, verbal, and written communication skills (required)
Ability to work with customers, understand their business practices and manage their expectations (required)
Ability to analyze and document business and system processes (required)
Experience writing Use Cases and Functional Designs (required)
Ability to plan and perform testing, including documenting test conditions, expected results, and test validation (required)
Ability to multitask and handle ambiguity (required)
Ability to take charge and lead tasks to completion (required)
Ability to work in a team environment (required)
5+ years of progressively responsible systems analysis experience or, equivalent work experience (required)
Thorough understanding of the Application Development Life Cycle and the ability to lead efforts in implementing life cycle practices (required)

Preferred skills/experience:
Familiarity with Content Management systems, Adobe CQ/AEM (a plus)
Familiarity with the IBM Rational tool set (a plus)
Familiarity with UML

General BSA Functions:
Provide business systems analysis leadership and guidance for the DTNA Marketing and Pricing systems.
Perform analysis and design on application projects / enhancement requests. Actively work with customers to analyze business needs, gather and document business and system requirements
Perform As-Is business process analysis and develop creative, best in class To-Be processes
Facilitate IT work estimates
Document use cases/functional designs and closely interact w/ developers and Quality Assurance
Support the test team for test planning, execution and user testing
See the solution through to implementation and final user signoff
Facilitate meetings and document outcome
Perform technical consulting and user training when necessary
Troubleshoot application problems and propose optimal resolutions
Responsible for optimization of system applications
Understand IT processes and work within designated guidelines
Provide best practices and application knowledge mentorship
Specific Functions for this position:
Assume a business process and systems specialist role on work assignments with focus in the Marketing area, specifically supporting an online business sales portal
IBM Websphere portal and/or Adobe CQ web content management experience preferred.