Job Description :

Greetings from Visu Global Services!!!

Please find below the job description Remedy Administrator and let me know if you would be interested.

Job Title : Remedy Administrator
Location: Annapolis Junction, MD
Duration: Long Term

Job Description:

Minimum Education:
A Bachelor''s degree or equivalent in Computer Science, Information Systems,
Engineering, or other related scientific or technical discipline with 7 or more years related professional
experience. Education
can be substituted for 11 years of experience)

Job Description:
The Remedy Administrator will serve as one of several technical resources for the Remedy
9.0 upgrade project and subsequent maintenance of the system. The candidate will work under the supervision
of a Project Manager to assist in the upgrade of
theRemedy Services, using the remedy ARS platform, to
thelatest Remedy version 9.0 from the current version 7.6.04. Experienced in executing sound judgment to plan
and accomplish goals. Perform a variety of tasks and work under general supervision. Typically reports to a
project leader or project manager.

a.Advise management on best practices, as required during the upgrade project and maintenance
b.Conduct and document requirements gathering, analysis and evaluations
c.Maintain User accounts, Licenses and perform other administration and configuration tasks
d.Actively participate as team member in planning, designing and implementing change management,
release management and asset management modules
e.Assist the Data Migration from Remedy 7.6.04 to 9.0 or higher

Minimum Requirements:
a.Strong communication skills
b.Perform system availability tasks such as starting and stopping the application and failing over to a
secondary site
c.Migrating changes through the environment
d.Documenting CM processes so that the migrations to production can be handled by the CM team
e.Coordination of upgrades, service packs, patches and foundation data modifications
f.Meet applicable project milestones and deliverables
g.Act as a technical resource in a Remedy 7.6 upgrade to 9.0 project

Preferred Requirements:
a. 1TIL certification and experience
10. Working Hours:Days (8:00 am — 5:00 pm)