Job Description :
Note – We need a profile from IT background for this demand who has exp. supporting on tools such as Argus Safety/Argus Insight or ArisG.

Strong experience in providing support for Argus Safety, Argus Insight. Knowledge on ArisG is plus.

Support the Argus safety and also few other applications around Argus for one of the largest Pharma organization
Follow ITIL processes of Incident Management, Problem Management, Change Management
Take responsibility for Drug Safety systems specific projects. Independently establishes work priorities and direction with minimal input from manager.
Report writer to support the Drug Safety operations. Contributes to full life cycle of safety data retrieval activities (data query requests, reports authoring, reports validation and publishing.
Comfortable working with stakeholders to implement and support drug safety computerized systems in accordance with regulatory requirements and client business practices.
Contributes to development of computer systems validation artifacts and executing validation protocols.
Knowledge of computer systems, data processing, and enterprise software applications.
Work closely with Syntel onsite team, Customer team and other offshore team members to make sure required SLAs are met and business users are satisfied.
Work on Change Controls and small projects around Argus as and when they come.