Job Description :
Job Title: Network Engineer II
Duties:

80% Support Calls (Tier 1 /2)
Handle first line escalations from Service Desk
IP Address assignments
Switchport and VLAN assignments
Performance and connectivity troubleshooting
Wireless connectivity troubleshooting
Rack and Stack Servers and Switches

20% Project based
Daily Support for Cisco Campus Network consisting of 15 Buildings across Cambridge and Boston

Skills:
5 Years IT Experience and Min 3 years direct Network Experience
The Candidate must have hands on experience with Routing and Switching in Enterprise environment



Working Tier 1 and 2 level calls for both Cisco LAN and WAN
Solid understanding of Cisco Wireless in the Enterprise
Must demonstrate proficiency in structured, problem-solving methodology Supporting remote access issues supporting either Cisco ASA or Juniper SSL VPN
Solid understanding of IP Addressing / Subnetting
Ability to Support and troubleshoot (OSPF, EIGRP)
QoS, VoIP, VRF, VRRP, HSRP, STP
IPS Technologies
Experience using TCPDUMP and Network Sniffers for basic troubleshooting
Excellent verbal and written communications skills required
The ability to research and document solutions
Very strong customer-facing communication and presentation skills
Must be team oriented (sharing knowledge, cross training, documentation

Schedule Notes: - On-call rotation required (very light afterhours support)
- Possible domestic and international Travel (limited)
- Must be able to carry 50lbs, and navigate across Cambridge/Boston wide campus

Client : Client is a global healthcare company