Job Description :
Oracle provisioning experience
OSM/UIM/ASAP development experience
Ability to resolve issues by analyzing log files and reviewing solution cartridges - stuck orders, stuck amendments, XQuery errors etc and identify root cause/recommend solutions.
Candidate should know OSM/UIM/ASAP best practices and provide oversight to Customer resources.
Candidate should have provisioning experience in supporting and using tools like sigma and/or OSM/UIM/ASAP
Work with telecom providers to get quotes and order new voice and data circuits
Keep track of and coordinate contract renewals for global telecom services
Work alongside Professional Services team in new implementations
Document service request changes an processes