Job Description :
Windows Desktop & Deployment Specialist.

The Windows Desktop & Deployment Specialist is responsible for providing desktop support and deploying computers for end users.
Performs general administrative tasks utilizing Active Directory including user account and access management
Provides desktop support for employees and contractors
Ensures automated backup and anti-virus services are running correctly on end user machines
Interacts with end users and management for application and system issues
Follows documented processes and procedures for job tasks
Utilizes a service desk and ticketing system for tracking issues to resolution
Must have three years of direct experience in desktop support
Must have extensive exposure to Microsoft operating systems including Windows XP, Windows 7, and Windows 8
Must have a thorough understanding of Active Directory
Must have strong communication abilities and well-developed customer interaction skills
Must possess highly-developed troubleshooting skills
Must have the ability to follow specific instructions, policies and procedures
Must have experience in using a service desk ticketing application such as BMC Remedy or HP Service Manager
Must possess a strong sense of ownership for assigned issues and focus to efficiently carry issues through to timely resolution / completion
Must be able to create and maintain HP and customer documentation
Should possess the ability to estimate volume of work based on time and resources given a set of requirements
Experience in working in a healthcare environment
Industry certifications
The location for this job position is in Nashville, Tennessee.
The pay rate per hour is $14.50
Type of job: Full time.