Job Description :
Skill set : Network Engineer
Job Location : Newark,CA.
Visa Status : H 1,EAD/GC / Citizen
Relocation : N/A
Availability : Immediate
Rate : open
Job Description:
Candidates must be local. Bachelor''s degree or equivalent experience required
Experience working with senior level application programmers and associated programming technologies and diagnose technical issues at all OSI layers
Minimum 5 years of proven Cisco voice experience, especially UCCE
Cisco CCVP and/or CCIE Voice certificates or related experience
Must have UCCX scripting experience, In-depth technical knowledge of Cisco UCCX (Unified Contact Center Express), ICM, CVP and Finesse Cisco Agent Desktop, UCCE scripting a plus
Experience providing engineering support to Cisco Unified Communications solutions: Call Manager, Unity/Unity Connections, Attendant Console, Cisco Telepresence, WebEx, and Presence, Workforce Management, Spectrum neXorce, CallCopy
Support level knowledge with the use of tools, processes, and teamwork to resolve tickets and complex troubles according to specified time frames for projects
Proven ability to maintain accurate logs of trouble isolation and repair efforts and escalate/communicate issues to management as needed
Proficient with Cisco UCS and VMware
you can reach me at murali at keylent dot com or 4 0 7 4 0 1 7 7 1 8