Job Description :
I require 2 Avaya Aura Core 6.3 Software specialists with at least 5 years of demonstrable experience providing technical and administrative support for large nationwide AT&T/AVAYA VOIP telecommunications deployments. You will also be able to demonstrate strong practical and commercial knowledge of SM/SMGR, AAM, ACA and Call Routing. There is no Cisco element to this project.

Your role will include;

Project support for the planning, scheduling, implementation, reporting and closure of large-scale, nationwide AVAYA telecommunications services deployments and migrations, specifically Time-division Multiplexing (TDM) to VoIP, to remote locations with applicable experience in VoIP broadband requirements and installation.

In depth experience and understanding of VOIP technology.

Experience with and understanding of MPLS and VPN technology.

Proven ability to communicate effectively both orally (phone and in-person) and in writing (reports and e-mail) to both technical and non-technical project stakeholders, technology management, and organizational leaders.

Knowledge and experience with the Information Technology Infrastructure Library (ITIL) standard configuration management framework and related activities.

Ability to support enterprise Project, Incident, Change and Risk Management practices, as deployed within the main facility, on behalf of NAF’s (Networking & Facilities) telecommunications projects.

You will be able to perform the duties listed below in support of the clients ongoing telecommunications projects:

VoIP Deployment

Coordinate implementation and migration activities with a team of three (3) telecommunications administrators that report to the Voice Services Manager in support of VoIP deployment activities.

Ensure successful coordination between House telecommunications staff, external vendors, applicable subcontractors, and District Office/D.C. Office staff.

Oversee testing, installation, documentation development, end-user training delivered by VoIP vendor, and monitor overall customer satisfaction with the VoIP migration.

Provide regular updates to Voice Services Manager to communicate progress, concerns, and risk to mitigate potential issues before they arise.

Provide site documentation packages to the Manager of Voice Services upon the successful completion of each office migration.

Due to the nature of the end client US citizens are encouraged to apply for this opportunity.
             

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