Job Description :
Role : Exchange & Lync Admin
Location : Chicago, IL
Full Time (Permanent)
Expertise in Exchange server administration 2010.
Expertise in Lync/Skype for Business.
Exchange Server Services Availability monitoring
Outlook web access /web app enable /disable
Web service availability monitoring
Mobile Device management active sync issues
Exchange Mailbox Database /Public folder Database Creation /Deletion
Exchange Database Maintenance tasks
Public folder creation/deletion
Mail Flow inbound and outbound issues
Backup/ Restore
Performing monthly patching and other maintenance activities.
DAG Maintenance.
Monitoring and Managing Exchange 2010 Server Roles and availability of the services such as OWA, active sync and MAPI based connections.
Monitor Event Viewer Log for error and SMTP queue alerts.
Mailbox Creation/ Deletion/ modification
Calendar Permission
Mailbox management
Handling escalated Outlook support issues
Distribution list permission Assign/Remove
E-Mail Tracking.
Expertise with Microsoft Skype for Business, Lync 2013 infrastructure in a corporate environment
Expertise in Skype Enterprise Voice configurations, policies, and routing over a complex WAN infrastructure (SIP, Media Gateways, VoIP, H.323, PBX, QoS)
Experience using monitoring and reporting tools to optimize and troubleshoot real-time capabilities of Skype (voice and video)
Strong understanding of network concepts including TCP/IP sub netting, voice policies, trunking, routing, SMTP, DNS, DHCP, load balancers, etc.
Experience integrating different telecommunication systems with Lync (Cisco, Avaya, etc
Knowledge of operating enterprise systems within virtual environments (VMWare and or Hyper-V) is a plus
Experience in design and administration of Microsoft Windows Server environment, including but not limited to; Activity Directory Domains, Group Policy Objects, Web Services, DFS shares, Operating Systems, patches and hotfixes